REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Customs Tarrif Act and regulations as they relate to refunds remissions and drawbacks

The structure and application of antidumping laws in Australia

Differences between the Tariff Concession TCS from the ByLaw System and other industry assistance initiatives

The use of the Penalties and Infringement Notice Scheme

The various forms and functions of securities and temporary importations

Recovery of shortpaid duties

The procedures in Payments Under Protest

Seizure Forfeitrure and Condemnation as it relates to customs clearance practices

Requirements for preferential treatment of goods under free trade agreements or preferential trade agreements

Sources of information on new developments in customs clearance practices

Ways of learning the skills and knowledge required for new developments in customs clearance practices

Procedures for operating electronic communications equipment

Requirements for completing relevant documentation

Code of practice for working collaboratively with others

Steps involved in planning the work activities

Required skills

Negotiate communicate and liaise effectively with customers and others

Select and use relevant computercommunicationoffice equipment when carrying out customs clearance operations

Read and interpret instructions procedures and information relevant to customs clearance practices

Complete documentation related to work activities

Work collaboratively as part of a customs broking team

Present information using appropriate media and technology

Identify interpret and learn skills and knowledge required for relevant new developments in freight services

Plan and organise work activities when carrying out customs clearance operations

Deal with routine issues that may arise when carrying out customs clearance operations

Modify activities depending on differing workplace contexts risk situations and environments including taking appropriate initiatives within allowable limits

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems faults or malfunctions in accordance with regulatory requirements and workplace procedures

Monitor work activities in terms of planned schedule

Implement contingency plans for unplanned events

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Depending on the organisation concerned, workplace procedures may be called:

Communication in the work area may include:

Consultative processes may involve:

Documentation and records may include:

Applicable legislation and regulations may include: